LEGAL REFERENCE

i4edu par aapka zaati malomat kaise mehfooz hai

Ham samajhte hain ke aapka account, payment details aur zaati malomat bilkul muhafiz honi chahiye. Yeh privacy policy batata hai ke hum aapke data ko kis tarah handle...

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i4edu i4edu par aapka zaati malomat kaise mehfooz hai

Humara data handling approach

Jab aap i4edu par register karte ho to hum aapka naam, email, phone number aur JazzCash, Easypaisa, SadaPay ya Raast ke zaiye payment details collect karte hain. Yeh information aapka account verify karne, transactions process karne aur fraud se bachane ke liye lazmi hai. Hum sirf usi malomat ko store karte hain jo aapke account operations ke liye zaroori ho. Jahan local

qanoon ijazat deta hai wahan hum aapke data ko apne payment partners, compliance teams aur customer support ke saath share karte hain. Aapka data hamesha encrypted rahe aur hum regular security audits karte hain taake koi unauthorized access na ho sake.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

Rابطہ KE RAASTE

Agar aapke privacy ke sawaal hon

Agar aap apne data ke baare mein koi sawaal poocha chahte ho ya apni privacy rights use karna chahte ho to hum...

Email Support [email protected] par likhen. Hum 24 ghanton mein aapko...
Account Settings Apne i4edu account mein Security tab mein jaen...
Data Requests Apne account data ya deletion request ke liye...
HIMAYAT KE NISHANIYA

Hamari privacy commitments aur verification

i4edu pe aapka data protection hamara sabse bada priority hai. Hum transparent practices follow karte hain aur regular audits through karte hain.

Encryption Standard

Tamam transfers aur logins TLS 1.2+ encryption mein hote hain. Aapke payment credentials kabhi bhi plain text mein store nahi hote.

Verification Process

Naye accounts ke liye hum ID aur proof of address mangta hain taake fraud prevent ho sake aur local laws follow ho.

Data Retention

Inactive accounts ka data 2 saal baad delete ho jata hai jab tak legal hold na ho. Aap kabhi bhi apna account delete request kar sakte ho.

Payment Isolation

JazzCash, Easypaisa, SadaPay aur Raast ke saath hamara integration PCI-DSS compliant hai. Aapke payment details hamesha separate secure servers par hote hain.

Access Logs

Har login, withdrawal aur settings change ka record rakhte hain. Aap apne Security page par tamam active sessions dekh sakte ho.

Third-Party Audit

Hamara security infrastructure quarterly mein independent auditors se check hota hai. Results hamari compliance dashboard par available hain.

i4edu ke privacy practices doosron se kaisa alag hain

Hum samajhte hain ke privacy policies dekh kar samajhna mushkil ho sakta hai. Is liye hamne apna approach clearly likha hai.

Plain Language PolicyHamari policy Roman Urdu mein likhi hai taake aap samajh saken. Legal jargon minimize kiya gaya hai.
One-Click Data DownloadAccount settings se aap apna tamam data (deposits, withdrawals, profile) ek click mein download kar sakte ho.
Transparent SharingHamari policy clearly batata hai ke kon se third parties ko data jata hai aur kyun. Koi hidden sharing nahi.
Easy DeletionAccount delete karte waqt aapka tamam personal data hum delete kar dete hain (legal requirements ko chhod kar).
No Ads TrackingHum aapke browsing ko track karke ads nahi dikhate. Sirf aapke account activity se hi recommendations dete hain.
Pakistani Payment FocusJazzCash, Easypaisa, SadaPay aur Raast ke data hamara local infrastructure mein hi rahe. Bahar nahi bheja jata.
24/7 Privacy SupportAgar koi confusion ho to hamari team hamesha ready hai. Email, in-app chat ya account settings se pooch sakten ho.
AAPKA CONTROL

Privacy features jo aapko mana mein rakhte hain

i4edu ne apna platform is tarah design kiya hai ke aap apne data aur account controls ko bilkul mana mein rakh saken. Har setting transparent aur aapke control...

Session Management Sab devices par apne active sessions dekhen. Kisi bhi time...
Login Alerts Naye device ya location se login ho to hum notification...
Payment Method Control Apne JazzCash, Easypaisa, SadaPay ya Raast accounts ko apne account...
Communication Preferences Aap choose kar sakte ho ke hum aapko kaunse updates...
Data Export Kabhi bhi aapka complete account data download kar sakte ho...
Account Closure Account delete karna chahte ho to direct request kar sakte...

Privacy ke baare mein generally pooche gaye sawal

Sirf hum aur hamari internal teams (support, compliance, fraud prevention) aapka data dekh sakte hain. Hamari payment partners (JazzCash, Easypaisa, SadaPay, Raast) ko sirf transaction info milta hai jo zaroori ho. Hum kabhi bhi aapka data third parties ko sell nahi karte.

Bilkul. Aapke payment credentials hum encrypted form mein store karte hain. Hamara system PCI-DSS certified hai. JazzCash aur Easypaisa ke saath direct transfer mein aapka sensitive data kabhi bhi i4edu servers par nahi rehta.

Aapne request karne ke baad hum 30 din mein aapke tamam personal data (naam, address, email) permanently delete kar denge. Transaction history tax aur legal reasons se 7 saal tak rakhni pad sakti hai.

Hamara app aapka location tab tak use karta hai jab aap allow karien. Location se hum ye check karte hain ke aap supported ilaqon mein ho. Aap settings se anytime location permissions off kar sakte ho.

Sirf aap aur hamari support team (agar problem solve karna padde) aapki withdrawal history dekh sakte hain. Aapka partner, family member ya koi aur nahi. Aapka SadaPay ya Raast account bank level par secure rehta hai.

Haan. Agar hamari privacy policy mein koi major change aaye to hamari email se notification bhejta hain. Aap 30 din mein reject kar sakte ho aur account delete kar sakte ho.

Account settings mein jao, Security tab mein 'Download My Data' par click karo. Aapko JSON format mein sab kuch mil jayega — profile, transactions, deposits, withdrawals. 24 hours mein ready ho jata hai.